Refund policy

Return & Refund Policy

At Apex Auto, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns We accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and in the original packaging. To initiate a return, please contact us at paysonmiles27@gmail.com.

Refunds Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.

Non-Returnable Items Certain items may not be eligible for return, including electrical components, special-order parts, or items marked as final sale at the time of purchase.

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 7 days of delivery at paysonmiles27@gmail.com with photos of the issue, and we'll make it right.

Shipping Costs Return shipping costs are the responsibility of the customer unless the return is due to our error.